Frequently Asked Questions
Q: What are whole food supplements and why are they superior?
Standard multivitamin supplements contain minerals that are inorganic mineral salts. Minerals in this form are little more than crushed rocks that have been processed with acids. You can recognize these minerals on a label because they are always listed with two words – zinc picolinate, calcium citrate, magnesium glycinate, etc. Even the small amounts of minerals from these substances that make it into the bloodstream are lacking in cofactors that facilitate effective utilization by our cells and can therefore contribute to toxic buildup in tissues with long-term consumption.
HealthForce Superfoods™ products are derived from actual whole foods. We believe in nutrition the way Nature intended. For example, Vitamineral Green™ consists of 25+ whole superfoods (e.g., nettles, wheatgrass, spirulina, kelp) and whole food juices that have been dried at low temperatures and then ground into a powder, with no fillers, binders, or excipients added. Vitamineral Green™ was formulated to be the most mineral and vitamin rich product possible, sourced from 100% whole foods. Since the micronutrients in Vitamineral Green™ are from whole foods, the body recognizes and utilizes them more effectively than those found in conventional multivitamin supplements.
Q: What does it mean to be “Hard-Core”?
“Hard-core” is our pledge to offer the purest, most potent, and therapeutically beneficial products possible. HealthForce Superfoods™ is committed to nutrition the way Nature intended. We produce highly therapeutic, whole food supplements packaged in our exclusive EcoFresh Nutrient Lock Packaging™. Our mission is to achieve the highest levels of purity and potency possible in our products, and thus we do not use any binders, fillers, or excipients (flow agents). In addition, our TruGanic™ standards and practices take quality, purity, potency, and therapeutic value to a new level, offering products free from pesticides, GMOs, and irradiation. Finally, all of our products are certified vegan and gluten-free and produced in a vegan, gluten-free facility.
Our commitment to offering the cleanest, highest potency, and most affordable product to YOU, our valued customer, is what moves us. This the heart and soul of HealthForce Superfoods™. We truly care, and we are committed to providing you with the best possible products at the best possible value. We focus on supporting peoples’ healing and regeneration first and foremost. HealthForce Superfoods™ is proud to offer hard-core products with hard-core packaging, offering hard-core results.
Q: What is the TruGanic™ standard?
TruGanic™ is a purist, hard-core, quality standard for sourcing and production that we apply to ALL HealthForce Superfoods™ products. Our TruGanic™ products must pass tests to verify that they are free of pesticides, GMOs, and irradiation. Click here to read more about the TruGanic™ standard.
Q: What is EcoFresh Nutrient Lock Packaging™?
Our EcoFresh Nutrient Lock Packaging™ consists of three components: amber glass bottle, airtight metal lid with rubber seal, and oxygen absorber. Amber glass is UV resistant and can withstand heat much more than plastic. The airtight metal lid with rubber seal effectively creates a vacuum inside the bottle, preventing oxidation of fragile nutrients. The oxygen absorber is present because every time the seal is broken for consumption oxygen gets inside. The oxygen absorber counteracts this by absorbing the oxygen and extending the shelf life of the product.
Note that all plastic bottles and metal/foil pouches (and plastic lids on glass bottles) allow oxygen to pass through and come into contact with the product inside the bottle, slowly oxidizing valuable nutrients as the product sits on the shelf waiting to be purchased. In addition, plastic bottles and metal/foil pouches off-gas volatile organic compounds (VOCs) that negatively affect our health and are highly toxic to melt down. In contrast, our bottles do not off-gas and can be easily recycled (non-toxic to melt down), or better, reused for dry or liquid food storage!
Q: Are our products certified organic?
All HealthForce SuperFoods™ products are produced in our U.S. manufacturing facility which is certified organic by Oregon Tilth. Oregon Tilth is an American nonprofit membership organization dedicated to supporting and advocating organic food and farming. We are currently in the process of applying this certification to individual products (starting in 2018). In the past, we opted to just do our own internal TruGanic™ standard since we were disillusioned by the fact that a number of certified organic products tested positive for pesticide contamination when we sent them off to the lab. Now, we recognize the value of having third-party certifications, so while keeping our own TruGanic™ standards intact, we are now working with Oregon Tilth, and you will see a number of products being transitioned to certified organic. You can visit individual product pages to find out which products are certified organic at this time.
Q: Are all of our products vegan?
Yes, all HealthForce SuperFoods™ products are 100% certified vegan. Our entire production facility is vegan, with no animal products used anywhere onsite. We are proud to be a 100% vegan company with a 100% certified vegan product line.
Q: Do I have to be vegan to benefit from our products?
Absolutely not! You do not have to be vegan to use and benefit from HealthForce SuperFoods™ products. We suggest a diet that includes an emphasis on high-water-content, raw, vegan foods, but we are not in the business of telling you what you “should” eat. Our passion is simply making high-quality products that are vegan and therefore suitable for everyone. If you are not vegan, and aren’t interested in veganism, don’t let “vegan” turn you away. HealthForce SuperFoods™ products can be beneficial to anyone on any diet. If you are vegan, then our product line is an excellent resource for you.
Q: Are all of our products gluten-free?
Yes. All HealthForce SuperFoods™ products are certified gluten-free. All finished products are lab-tested to ensure gluten-free status.
Q: Are all of our products kosher?
Many ingredients and finished products are kosher and pareve. The Orthodox Union has the most trusted kosher certification in the United States, serving companies, consumers, and food industries all over the world. We are in the process of certifying all products kosher. You can visit individual product pages to find out what products are kosher at this time.
Q: What are VeganCaps™?
Our VeganCaps™ are made from tapioca, which is naturally fermented into a water-soluble polysaccharide known as pullulan. This material provides the best oxygen barrier properties of any vegetarian capsule and dissolves just as easily as a gelatin capsule and faster than traditional veggie caps. In addition, HealthForce SuperFoods™ VeganCaps™ are starch free, preservative free, gluten-free, and GMO free. Our VeganCaps™ are also certified kosher. Unfortunately, most vegetarian capsules on the market are made from genetically modified corn. They also usually contain sodium lauryl sulfate (SLS), a synthesized surfactant used in many cleaning and personal care products as a binding agent in the capsules.
Q: Why are our herbal extract formulas offered in VeganCaps™ instead of liquid tinctures?
With herbal extracts, we can offer higher potency and therapeutic value in capsule, rather than liquid form. All herbal extracts start in liquid form with a liquid solvent, usually alcohol. With the exception of alcohol sensitivity for some people, there is nothing inherently wrong with consuming the solvent along with the herb (many well-respected herbalists use extracts in liquid/alcohol form). However, higher potency and concentration can be obtained by evaporating the alcohol, so all that is left is the herbal extract itself. To enable the highest potency, this is the process that all HealthForce SuperFoods™ herbal extract products undergo before encapsulation. Products that include herbal extracts are Liver Rescue™, CircuForce™, Antioxidant Extreme™, SCRAM™, and Intestinal Movement Formula™.
Q: Do any of our products require refrigeration?
Not necessarily. Our EcoFresh Nutrient Lock Packaging™ system is the best in the industry and protects the integrity of the fragile nutrients in our products quite well. The amber glass prevents the most damaging wavelengths of light from destroying fragile nutrients. In addition, the glass bottle, airtight metal lid with rubber seal, and oxygen absorber in the bottle effectively creates a vacuum, preventing oxidation of fragile nutrients. Once opened, it is recommended to store products in a dry, dark, cool place (e.g., kitchen cupboard).
Q: Why are our products continually changing?
We at HealthForce SuperFoods™ are constantly striving to improve the quality of our products. As we source better quality raw materials, or develop an improved formulation, we upgrade our products and this is reflected by a new version number. When a version number changes by just 0.1, usually the ingredients in the product remain unchanged, but we have simply changed the relative percentage or upgraded the quality of one or more of our ingredients. Version number changes by a whole digit, from 5 to 6 for example, are indicative of more substantial formula upgrades. Sometimes these formula changes come out of inspiration (when new research or availability of new raw materials give us the ability to make an upgrade to the product), and sometimes they come out of necessity (when a raw material is no longer available that meets our quality standards and thus forces us to make a formula change, as in these cases the only alternative to a formula change would be compromising our quality standards, which is not an option for us).
Q: Where and how are our products manufactured?
We partner with Excelsior Alchemy for all our production needs. Located in Tempe, Arizona, USA, the facility is a dietary supplement manufacturing contractor following cGMP FDA regulations. They are registered and inspected by the Food and Drug Administration and are also third- party audited biannually by NSF International.
The facility is also vegan (i.e., no animal products or by-products), certified organic, gluten-free, and kosher. The production facility is free of pesticides, GMOs, irradiation, animal-sourced ingredients, fillers, flow agents, and excipients. All cleaning chemicals are the most eco-friendly available. The facility is part of a non-chemical organic compliant active pest management program.
- Certified Organic by Oregon Tilth
- Certified Kosher by Orthodox Union
- FDA registered, cGMP (current good manufacturing practices) compliant per FDA CFR 21 part 111 regulations
- cGMP third-party registered and audited by NSF International
- Eco-conscious: vegan manufacturing only, ecological cleaning and sanitation,
- recycled paper office and restroom products, comprehensive multi-use recycling program, obsolete product composted. Organic-compliant, animal-friendly pest control program.
Q: What standards do we have in place for product manufacturing?
Our production facility is registered with the Food and Drug Administration (FDA) and is routinely inspected. The facility is fully compliant with the FDA CFR 111 Current Good Manufacturing Practices (cGMP) in manufacturing, packaging, labeling, or holding operations for dietary supplements.
Our facility does extensive testing of all ingredients, above and beyond regulatory requirements. Every incoming ingredient is tested for identity, microbial contamination, and heavy metals. The same tests are done on the finished blend, and further tests are done on the finished product. For an ingredient to be used in one of our products, the supplier must be qualified first through an extensive questionnaire which is then followed up by third-party Certificate of Analysis testing and then for our legendary TruGanic™ products, our unique third-party TruGanic™ testing: pesticide free, GMO free, irradiation free. Also, the facility only uses 100% non-toxic, organic compliant, and biodegradable cleaning chemicals. Our production area is a radio frequency-free zone (no microwaves, Wi-Fi, or cell phones permitted) and has electromagnetic radiation (EMF) mitigating technologies.
Q: What does the HealthForce SuperFoods™ logo represent?
Our logo, which we refer to as the Regenerative Being represents the embodiment of health, vitality, radiance, and altruism. We at HealthForce SuperFoods™ look to the Regenerative Being as a symbol of our company’s foundation and as a daily reminder of Dr. Jameth Sheridan’s mission to bring hard-core passion, purpose and integrity to the nutritional product industry.
Q: Do our products contain heavy metals?
All of our products are in compliance with American Herbal Products Association* Guidance Policies for Heavy Metals. We know that no one wants heavy metals in their food, especially us, we are constantly searching and sourcing ingredients with lower metal content. This is an ongoing process and one we take very seriously.
Heavy metal specifications (arsenic, lead, cadmium, and mercury) are set for all raw materials and finished products to ensure that all finished products comply with the American Herbal Products Association heavy metal standards. Any raw materials and/or finished products that do not meet our specifications are rejected.
Heavy metal specifications for ingredients and finished products are set at the lowest feasible levels, in many cases resulting in finished products well below the American Herbal Products Association standards. It is important to understand that some trace levels of heavy metals are found in nearly all dried botanicals (as well as common foods). The presence of heavy metals does not necessarily mean that a product is in violation of any product safety standards or requirements.
More information about our Heavy Metal Standards can be found here:
*AHPA (American Herbal Products Association) is the leading trade association for dietary supplements.
Heavy Metals: Analysis and Limits in Herbal Dietary Supplements
Q: How do we qualify new suppliers and new raw materials?
We have adopted three key foundational principles for seeking out new supply sources to ensure having the cleanest, highest quality ingredients we can find: Identity, Purity, and Composition. Sourcing and qualification of new materials and sustainable vendors is an ongoing, rigorous process! Our buyer is constantly searching for the purest, true-to-source, unadulterated, sustainably-grown ingredients on the planet!
Each potential vendor is screened through our Vendor Qualification process to ensure that they are the best fit for HealthForce SuperFoods™. We pride ourselves on transparency and quality; and with the help of verified third-party labs, certifications, qualified documents, and sometimes visits to the farms themselves, we assure you that our vendors are, too.
All ingredients are put through our Ingredient Qualification process. Then each ingredient is put through the series of tests to meet our TruGanic™ standard. TruGanic™ goes above and beyond the cGMP, NSF, Organic, Kosher, and Non-GMO certifications, with a series of tests to ensure an ingredient is true to its botanical identity, that it is free of microbial contamination, gluten-free, free of heavy metal contamination, and free of pesticides, GMOs, irradiation, and solvent residue.
We also ask our suppliers questions to know the story of the products they are selling, such as:
- Where does the botanical originally come from, what countries grow it now, what are its uses today in the herbal medicine community?
- What farms are growing their specific productions?
- Are the farmers paid fair wages?
- Is this a sustainable crop for the economy and the ecology of the region?
- Do the farmers participate in sustainable growing practices; do they test every batch as thoroughly as we do?
- Are they NSF and cGMP certified?
- Are they certified organic, kosher, non-GMO, vegan, gluten free?
Q. Where do we source our ingredients?
Our ingredients are globally sourced. Although our first choice is U.S.-grown superfoods, there are times when the complexity of our formulas requires sourcing quality ingredients from outside the U.S.
Sourcing globally means seeking out the highest-quality, most nutrient-dense superfoods. Sometimes sources are dictated by superfoods that are specific to a certain habitat and thus are sourced from their native environment. Like Klamath Lake blue green algae from southern Oregon, U.S. High vitamin C fruits, acerola cherry, and acai, are sourced from Brazil, and whole maca root and yacon root powders are sourced from Peru. We look to India for moringa leaf, turmeric root, amla berry, and shilajit.
When sourcing, we also look into the sustainability of the crop and how its cultivation impacts the ecological system, like our U.S.-grown cereal grasses and spirulina or our North Atlantic seaweeds. Kelp, bladderwrack, and dulse are wildcrafted from the North Atlantic along the coast of Canada, and our nori is wildcrafted from the South Atlantic Ocean off the coast of Argentina. These are just a few of many examples.
To ensure that the materials meet our standards for identity, purity, strength, and composition, and that you as the consumer receive the cleanest and highest quality products, we perform extensive material testing. All ingredients are required to pass rigorous testing for heavy metals and pesticides along with testing for botanical identity, microbials, gluten, GMOs, and irradiation.